Good to know Where is the guesthouse Kaiserpassage? It cannot be more central than that. The guesthouse is located directly on the Kaiserstraße, which is Karlsruhe's most turning points where you can have a connection to all railway lines and can stroll along Badens longest shopping mile. In just one minute you can reach the Europaplatz which is the central traffic hub in Karlsruhe. Is there Wi-Fi? We offer in the whole guesthouse free wifi connection. You get your password directly from the reception at your arrival. Is it possible to save my luggage? Yes, each guest has his own lockable closet in his room. How much is the price for bed sheets and towels? Fresh linens and towels are included in the price and get changed weekly. For a small extra charge of 2,- € you can get extra sheets and towels at the front desk. When will the rooms be cleaned? Bathrooms and common areas are cleaned daily. The rooms are cleaned weekly and of course after every change. How is the kitchen equipped and where can I eat? The kitchen is equipped with microwave, stove with 2 cooking zones, 2 refrigerators, dishwasher and of course dishes. Just bring your own food ;-). You can keep your supplies in the kitchen in shelves and cupboards. We offer stickers to mark it. You can enjoy your meal directly in the kitchen, in the room or on our sun terrace. Can I bring animals? For hygienic reasons, animals are not allowed in the guest house. Exceptions: Blind dogs with pre-registration at the reception. Where are bathrooms, Toilets, showers or sinks? Our rooms do not have private bathrooms, toilets, showers or sinks. They are common and you will find it in the corridors. Washing lotions and Hairdryers are provided in the bathrooms for free using. For people with handicaps, we also offer a barrier-free bathroom. Is the guest-house barrier-free? Yes, some rooms in the guesthouse are barrier-free. These are not bookable online - please ask directly at the reception. How is the accommodation in the multi-bed rooms? The rooms in the guesthouse Kaiserpassage are mixed. They can be divided into groups according to gender. At what time are check-in and check-out? Check-in is from 2 pm until 7 pm. Check-out time is 11:00 AM. We offer a late check-out until 3 pm, for a small fee of 3, - per person when it is possible. Please ask at the reception. What happens when I arrive late at night? If you check-in later than 7 pm, we will arrange a late check-in for you. The arrival is 24 h possible. Please contact our reception for more details. What is the opening time of the reception? The reception is open daily from 11 am to 7 pm. Here you can extend your stay, pick up a free city map, as well as tips for your stay in Karlsruhe. You can also reach us by telephone from 9 am to 10 pm in the morning. When does the guest house close? The guest house is open 365 days and for 24 hours a day. Your room key opens the main door and your room door. For bookings and questions, please contact our reception, which is open daily from 11 am to 7 pm. you can reach us by telephone from 9 am to 10 pm. Can I cancel or change my booking? Up to seven days before the arrival date, you can cancel your reservation for free. If you do it later, you must pay 90% of the price of the first four nights of your stay (if your stay is less than four days, you must pay 90% of the value of the entire booking). If you wish to change your booking, please contact our reception directly (between 11 am and 7 pm), in writing (info @ gaestehaus- kaiserpassage.de) or by telephone (+ 49 (0) 721 - 40243459). When you booked through other booking platforms, please contact the respective provider. How do I find the guesthouse? The guest house is located in Kaiserstraße 10, 76133 Karlsruhe. Directly in the Passagenhof you will see a large yellow sign with the imprint "Gästehaus Kaiserpassage". There is also the elevator ,which will bring you directly to the guest house . For late check-in after 7 pm you have a different entrance to the guest house. You will be informed about the details by e-mail before your arrival. The nearest tram station is "Europaplatz" - from there it is only 300 meters to the guest house. Tram lines: S1, S11, S2, S5, S51, S52,1 ,1 2, 3, 4, 5, 6. Because the guest house is located in the middle of the city center, some streets cannot be reached by car. However, the Passagehof can easily be reached via Akademiestrasse. How do I get from the main railway station to the Gästehaus Kaiserpassage? A taxi from the main station to the guest house costs between 12 and 15 euros. www.taxi-ruf-karlsruhe.de or +49 (0) 721 160 200 With the trams 3 (direction Heide) and 4 (direction Waldstadt) you come to us the fastest way . You can also reach us by the 2 (direction Siemensallee) or S1 / 11 (direction Neureut). Get off at Europaplatz / Postgalerie. From there, it is about a two-minute walk to the Gästehaus Kaiserpassage. It takes about 30 minutes to walk from the main train station. Where can I park my car? Our guest house offers some parking spaces directly under the building in an underground car park, which can be reserved with the reservation. Its price is 12 euros per booking. An alternative to our underground garage is the Parkhaus Passagehof, which is about 50 meters from the guest house and costs 10 euros à 24 hours. www.parkhaus-passagehof.de How do I get to the underground garage from the guest house? You will receive the key and directions at the reception. For late check-in, the key and directions are placed in your room or sent by email. Where can I get breakfast? The guest house does not offer breakfast. However, there are around the guest house many different cafes and restaurants, where you can get very good and cheap breakfast. What can I do in Karlsruhe? Kaiserstraße Karlsruhe Castle (Badisches Landesmuseum, castle tower) Schlossgarten (Schlossgartenbahn) Botanical Garden Zoo Turmberg Museums (for example ZKM - Center for Art and Media Technology, Municipal Gallery, State Kunsthalle) Durlach Rheinhafen Where to go out at evening? At the Ludwigsplatz (200m) there are many bars and restaurants. Gutenbergplatz (station: Yorckstraße with the S2 from Europaplatz) In the Waldstraße there are many bars and pubs, as for example the Stövchen www.stoevchen.com Those were a few tips, however, actually you can find everywhere in the city nice restaurants, beer gardens, bars, and clubs. Where can I go to the cinema in Karlsruhe? Right next to our guest house there is a cinema, where films are also in the original language. www.kinemathek-karlsruhe.de The Universum City Cinema is located 300 meters from the guesthouse on Europaplatz, where you will find all current cinema films. www.kinopolis.de The Filmpalast at ZKM is the largest cinema in Karlsruhe. It is also one of the few multiplex cinemas in Germany. The best way is by tram line 2 to Wolfartsweier - it takes about seven minutes. The tram stop is called "ZKM". www.filmpalast.net Where can I buy groceries and drinks? Cheap Supermarkets / Discounter: Aldi is only about 200m away from the guest house. just go through the passage in the direction Kaiserstraße. On the Höhenwaldstraße, turn left at Kaiserstraße. The Aldi is located 100 m on the left. Opening hours: Mon-Sat 8 am - 9 pm Lidl is about 300m from the guest house. just go through the Kaiserpassage. At the Waldstraße, turn right into Kaiserstraße in the direction of Europaplatz. Now go to the post gallery. The Lidl is located on the ground floor. Opening hours: Mon-Sat 8 am - 9pm. Supermarkets: REWE is about 400m from the guest house. just go through the Kaiserpassage. At the Waldstraße, turn right onto Kaiserstraße in the direction of Europaplatz. Follow the road about 300 m. On the left is the REWE City. Opening hours: Mon-Sat 7:00 - 24:00 . Alnatura is a biological supermarket and is about 400 m from the guest house. Just go through the Kaiserpassage. At the Waldstraße, turn right onto Kaiserstraße in the direction of Europaplatz. Follow the road for about 300 m and turn left into Douglass. On the right is the supermarket. Opening hours: Mon-Sat 8:30 am - 8:00 pm. Public transport in Karlsruhe www.kvv.de The system of public transport is very well developed in Karlsruhe and organized by the Karlsruher Verkehrsverbund (KVV) www.kvv.de. On the website of the KVV, you can get information about public transport and download timetables. In addition, the KVV offers an app with which you can plan your route on the way. In the Kaiserpassage guest house you can buy the KVV tickets at reduced rates: The day ticket for any number of journeys costs only 5 € instead of 6 € per person at the ticket machine Normal tickets Single ticket 2.30 € / BahnCard 1.80 €) you can also buy directly in the tram or at the stop at a ticket counter. If there is no ticket machine in the tram, you can also get the ticket by the tram driver. Where can I rent a bicycle in Karlsruhe? www.faecherrad.de/karlsruhe Karlsruhe can be discovered by bicycle, as there are many well-developed cycle paths. Everywhere in the city, you can rent bicycles with the system "fächerräder " and return at different stations. To borrow bicycles, you must first register on the website. Then you can rent bicycles via app, call or directly at the stations. Once you are registered, you can also rent bicycles in 30 other cities. Prices: Registration is free. However, you have to deposit 9 euros as deposit. 1 € / 30 minutes 9 € / 24 hours. Where is the nearest hospital? The nearest hospital is the Municipal Clinic (Städisches Klinikum) in Moltkestrasse. Take the tram line 2 towards Siemensallee at Europaplatz and get off at the station "Städtisches Klinikum Moltkestraße". Where is the next phone booth? The next telephone booth is located directly at Kaiserstraße. How do I reach the police station, the firefighters or the hospital? 110 Police 112 Firefighters and ambulance Where is the next post? The Postbank Service Center is located in the post office at Europaplatz. There you can buy stamps, as well as national and international consignments. Tel: +49 (0) 1803-2881 (9cent / minute) Opening hours: Mon-Fri 9:30 am - 8:00 pm, Sat 9:30 am - 4 pm Where is the nearest bank? Sparda Bank: Directly opposite the guest house in Kaiserstraße Deutsche Bank: When you go to Kaiserstraße in the direction of Marktplatz, the store is on the left. Sparkasse: Directly at the Europaplatz. Commerzbank: about 10 minutes on foot towards Europaplatz. The bank is at the corner of Kaiserstraße and Reinhold-Frank-Straße. BB Bank: Right at the Europaplatz. Postbank: In the Post-Gallery at Europaplatz. LBBW: 300 m walk to the market square. Then turn right into Ritterstraße. The LBBW comes after 200 m. Where can I wash my clothes? The guest house Kaiserpassage offers you the service for laundry, washing and drying 5 Kg = 6 € Waschhaus Bechtold www.waschhaus-bechtold.de +49 (0) 721-844959 The Waschhaus Bechtold is located in Scheffelstraße 21 - these are almost 16 minutes on foot. But you can also take the tram line S 1 (direction Oberreut) from the Europaplatz to the Schillerstraße. From there it is only a few minutes’ walk. Opening hours: Mon-Sat 6:00 - 23:00 Prices: 6.5 Kg for 4 € 8 kg for 6 € Dryer 10kg for 0.5 € / 10 minutes Washing & more at the university www.waschenundmehr-beideruni.de +49 (0) 721-35236888 Washing & More at the university is also an Internet café with fax, printer and café. The laundry is in at the corner of the Zähringer and Adlerstraße. You can also take the line 1 (direction Durlach) from the Europaplatz to the Kronenplatz. From there it is only a few minutes on foot.Opening hours: Mon- Sat 10:00 - 22:00 hours Prices: 6.5 Kg for 3.50 € Dryer 6.5Kg for 6€.